Ericka Harris

My Leadership Philosophy

"I believe world-class products emerge from deeply aligned teams, continuous discovery, and ruthless prioritization. I lead with clarity, velocity, and impact."

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M+ in recurring revenue driven

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+ years of digital transformation leadership

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+ hours saved annually through AI automation

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M in net-new AI revenue generated

As a visionary product executive, I specialize in leading digital transformation and AI innovation across fintech, insurtech, SaaS, and telecom. My passion lies in building intuitive, data-informed platforms that drive measurable customer and business impact.

What I Bring to the Table

AI & Machine Learning

LLMs NLP RAG Predictive Analytics AI Ethics Embeddings Model Training

Developed patent-pending AI model for pet health predictions using 150M+ clinical records

Implemented advanced NLP pipelines achieving 94% accuracy in medical text classification

Built RAG systems processing 10TB+ data with sub-second response times

Product Strategy & Leadership

PLG Experimentation Cross-functional Leadership GTM Roadmaps OKRs

Built and led global teams of 20+ PMs and designers across 4 time zones

Drove product-led growth strategy resulting in 300% user acquisition increase

Executed 50+ A/B experiments improving conversion rates by 45%

Digital Transformation

SaaS APIs Cloud Platforms IoT Scalable Architecture

Led modernization across 167 systems and 8 divisions in Fortune 500 environment

Architected cloud infrastructure supporting 1M+ concurrent users with 99.9% uptime

Reduced operational costs by $2.3M annually through strategic API consolidation

Career Journey

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Director of Product Management & Design

Embroker • 2023-2025

Owned AI product strategy and implementation
Reduced processing time by 50%
Generated $625K in new premium revenue

Led cross-functional teams in developing AI-powered insurance solutions, streamlining customer onboarding processes and driving significant business growth through data-driven product decisions.

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Sr. Product Lead, Growth & AI

Impact Technologies • 2022-2023

Drove $6M-$11M in incremental revenue
Implemented conversational AI solutions
Led growth initiatives across multiple verticals

Spearheaded the development of conversational AI platforms that transformed customer engagement, resulting in substantial revenue growth and improved user experience metrics.

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Senior Director of Product, AI Platform

Apex Systems • 2022

Launched predictive pet health insurance platform
Achieved 85%+ accuracy in health predictions
Pioneered AI-driven risk assessment models

Developed cutting-edge AI platform for pet health insurance, leveraging machine learning algorithms to predict health outcomes and optimize insurance pricing strategies.

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Senior Digital Product Manager

WestRock • 2017-2022

Led digital modernization across 167 systems
Increased international revenue by 28%
Managed enterprise-scale transformation

Orchestrated comprehensive digital transformation initiatives, modernizing legacy systems and establishing new digital workflows that significantly enhanced operational efficiency and global market reach.

AP

Director of Product Management

Applied Systems • 2016-2017

Led 23-person cross-functional team
Established product management best practices
Delivered multiple product launches

Built and managed large-scale product teams, implementing agile methodologies and product management frameworks that improved delivery speed and product quality across the organization.

Ready to Transform Your Product Strategy?

Whether you're looking to accelerate AI adoption, scale product teams, or drive digital transformation, I bring the strategic vision and execution expertise to deliver measurable results.

harrisericka1@gmail.com

470.461.8419

Houston, TX

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Currently open to executive product leadership opportunities.

B.S. Business & Information Systems (In Progress, 2026)
Patent-pending AI innovations
$500M+ revenue impact